River City Digital Pty Ltd
ABN: 79 691 650 227
ACN: 691 650 227
Terms of Service:
1. Interpretation
1.1 In these Terms:
“Client”, “you” means the person or entity engaging the Services.
“Services” means Google Ads management, Meta Ads management, SEO management, and any ancillary services provided by River City Digital Pty Ltd (ABN 79 691 650 227).
“Fees” means the weekly or monthly charges for the selected package plus GST.
“Third-Party Platforms” means Google, Meta, Microsoft, and any other advertising or analytics platforms used in delivering the Services.
2. Acceptance of Terms
2.1 By completing a booking form, providing payment details, or instructing us to commence work, you accept these Terms in full.
2.2 These Terms, together with any signed proposal or booking confirmation, constitute the entire agreement between the parties and supersede all prior representations.
3. Services
3.1 We offer the following recurring management packages (all prices exclusive of GST and billed weekly unless otherwise stated):
- Dedicated Google Ads Management – $199 per week
- Tailored Google Ads Management – $249 per week
- Professional Google Ads Management – $399 per week
- Dedicated SEO Management – $1,999 per month (billed weekly)
- Tailored SEO Management – $2,499 per month (billed weekly)
- Professional SEO Management – $3,999 per month (billed weekly)
3.2 Each package includes strategy, account setup (one-time fee applies), ongoing optimisation, reporting, and scheduled consultations as detailed on our website at the time of engagement.
3.3 Ad spend on Third-Party Platforms remains your sole responsibility and is invoiced directly by those platforms.
4. Commencement and Duration
4.1 Services commence on the date we receive payment of the first week’s Fee or the agreed setup fee (whichever is earlier).
4.2 Services continue on a recurring basis until terminated in accordance with clause 12.
5. Fees and Payment
5.1 Fees are invoiced and charged automatically every seven (7) days via the payment method provided.
5.2 All Fees are non-refundable except where required by Australian Consumer Law.
5.3 We reserve the right to vary Fees on 14 days’ written notice. Continued use after the notice period constitutes acceptance of the new Fees.
5.4 Overdue amounts accrue interest at 1.5% per month and may be referred to a debt-collection agency, with you liable for all recovery costs.
6. Client Obligations
6.1 You must:
(a) provide timely access to all required accounts, assets, and information;
(b) approve creatives and strategy within reasonable timeframes;
(c) comply with all Third-Party Platform policies; and
(d) notify us promptly of any material changes to your business or objectives.
6.2 Failure to meet these obligations may result in delayed delivery or suspension of Services without refund.
7. No Guaranteed Results
7.1 While we apply professional skill and care, we do not warrant or guarantee any specific outcomes, including but not limited to rankings, traffic volume, lead numbers, sales, or return on investment.
7.2 Digital advertising and search engine optimisation are inherently variable and subject to factors outside our control, including algorithm changes, competitor activity, and platform policy updates.
8. Australian Consumer Law
8.1 Our Services are supplied with the consumer guarantees under the Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010 (Cth)) that they will be provided with due care and skill and are reasonably fit for purpose.
8.2 Nothing in these Terms excludes, restricts, or modifies those guarantees or your rights to remedies (including refund, repair, or re-supply) where a guarantee is not met.
9. Intellectual Property
9.1 All strategies, reports, advertising copy, and campaign structures created by us remain our intellectual property.
9.2 You are granted a non-exclusive, non-transferable licence to use these materials solely for the duration of the engagement.
9.3 You grant us a royalty-free licence to use your trademarks and content for the purpose of delivering the Services.
10. Confidentiality
10.1 Each party agrees to keep the other’s confidential information secure and not disclose it except as required by law or with written consent.
11. Liability and Indemnity
11.1 To the maximum extent permitted by law, our total liability is limited to the Fees paid by you in the 12 months preceding the claim.
11.2 We are not liable for indirect, consequential, or economic loss, including loss of profit, revenue, or data.
11.3 You indemnify us against any claim, loss, or damage arising from your breach of these Terms, your content, or your use of Third-Party Platforms.
12. Suspension and Termination
12.1 We may suspend Services without notice if:
(a) payment is overdue by more than 14 days; or
(b) you breach these Terms or Third-Party Platform policies.
12.2 Either party may terminate by giving 30 days’ written notice.
12.3 We may terminate immediately for material breach (including non-payment) or insolvency.
12.4 On termination, all unpaid Fees become immediately due, and we will provide account data within 14 days upon request (administrative fee may apply).
13. Force Majeure
13.1 Neither party is liable for delay or failure caused by events beyond reasonable control, including platform outages or algorithm changes.
14. Governing Law and Jurisdiction
14.1 These Terms are governed by the laws of Queensland, Australia.
14.2 The parties submit to the non-exclusive jurisdiction of the courts of Queensland and the Queensland Civil and Administrative Tribunal (QCAT).
15. General
15.1 These Terms may only be varied in writing signed by both parties.
15.2 If any provision is unenforceable, it is severed and the remainder continues in force.
15.3 Notices must be in writing and sent to hello@rivercitydigital.com.au or your last notified email address.
River City Digital Pty Ltd
07 3062 9510
hello@rivercitydigital.com.au
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